SwiftCRM
WhatsApp CRM — purpose built for India

Every WhatsApp lead,
automatically in your CRM

Stop manually saving numbers. Stop losing leads in chat threads. SwiftCRM captures WhatsApp leads the moment they message you — and keeps your team on top of every follow-up.

  • Lead auto-created the moment they message you
  • Assigned to your sales rep instantly
  • Follow-up reminders so nothing is missed
  • Works with any WhatsApp number — no API needed to start

No credit card • Free plan forever • Setup in 3 minutes

How it works

WA

Rahul (+91 98765 43210)

Hi! I want to try SwiftCRM for my business.

9:42 AM ✓✓

⚡ Auto-captured

New lead · just now

Rahul

+91 98765 43210 • Source: WhatsApp

New
👤 Assigned to Priya 🔔 Follow up: Tomorrow
New 1
Contacted
Qualified
Won

Multiple entry points

Capture WhatsApp leads from anywhere

🔗

Click-to-WhatsApp Button

Add a WhatsApp button to your website, landing page, or Facebook/Google ads. One click → they're in your CRM.

wa.me/91XXXXXXXXXX
?text=Hi+SwiftCRM...
📱

QR Code

Put a QR code on your visiting card, brochure, or storefront. Scan → WhatsApp message → lead in CRM.

QR → WhatsApp

⚙️

API / Webhook

Using WhatsApp Business API? Push leads automatically via our REST API. Works with Zapier, Make, or your own code.

POST /api/public/lead
X-Api-Key: your_key

Automation

Set it up once.
Let it run forever.

Connect your WhatsApp flow to SwiftCRM's workflow engine. New leads get tagged, assigned, and followed up — automatically. Your team only sees what they need to act on.

  • Auto-tag source as "WhatsApp"

    Know exactly which leads came from WhatsApp vs your website

  • Round-robin assignment

    Distribute leads fairly across your sales team

  • Email + Slack notifications

    Alert your team the moment a high-intent lead arrives

  • Webhook to Google Sheets / Zapier

    Push lead data anywhere with a signed HMAC webhook

Trigger

New WhatsApp lead received

source = "whatsapp" · status = "new"

Action 1

Assign to sales rep

Round-robin across team

Action 2

Send Slack notification

#sales-leads channel alert

Action 3

Set follow-up reminder: +24h

Auto-reminder if not contacted

Start free. No surprises.

WhatsApp lead capture is included on every plan — even free.

Free

₹0

forever

  • Click-to-WhatsApp button
  • 100 leads/month
  • Pipeline view
  • 1 user
Start free
Best for teams

Growth

₹999

per month · up to 5 users

  • Everything in Free
  • Unlimited leads
  • WhatsApp + webhook workflows
  • 5 users
  • CSV + API export
  • Email + Slack notifications
Start free trial

See all 4 plans including Pro & Business+ →

Ready to never lose a WhatsApp lead again?

Join 500+ Indian teams who track every WhatsApp lead in SwiftCRM.

No credit card • Setup in 3 minutes • Cancel anytime